Frequently Asked Questions
There are a few questions and answers to help with information you may require when planning your trip, if the answer to your question is not there don't hesitate to contact us for an answer.
Q: Can we smoke on the coach?
A: No, smoking is not allowed for either passengers or drivers.
Q: Can we eat and drink on the coach?
A: No, unless prior arrangement has been made in special circumstances.
Q: Can we drink alcohol on the coach?
A: No, it is an offence to carry or consume alcohol on a pcv vehicle.
Q: Do I need to pay a deposit?
A: Yes, all our bookings require a 25% deposit of the price quoted to secure the booking. For airport bookings full payment is required 10 days before departure. All deposit are none refundable.
Q: How do I pay?
A: Cheques can be made payable to J. Fletcher and sent to our contact address to arrive 10 days prior to your journey. Or you can pay cash on the day to the driver.
Q:Are there any additional cost which I need to be aware of?
No the price you are quoted provided there are no alterations to the booking on the day. Unless ie, extra pick ups / drop offs or waiting times. (damage or soiling to the coach or upholstery will incur a further charge for cleaning)